Questions, answered properly
The things people ask before they order. If yours is not here, just message us.
How do I order?
Choose a cake from the gallery (or start with your own idea), answer a few quick questions, and tap "Send on WhatsApp". Your answers arrive in our WhatsApp, written up neatly — all you do is press send. We reply with the price and confirm your date.
How much does a cake cost?
Every cake is made to order, so the price depends on the size, flavour and how much handwork the design needs. Send us your choices and you will get a real number on WhatsApp, usually within a few hours — no guessing from a price list.
What is a cake code?
Every design in our gallery has one, like CS-0042. Tap Choose on a cake and the code is filled in for you, or type it in the "Know the code?" box if you saw it on Instagram.
I pressed the button but nothing arrived?
WhatsApp opens with your message ready, but it only reaches us once you press send in WhatsApp. If WhatsApp did not open, use the "Open WhatsApp" button on the last screen, or message us on +971 55 542 2261.
How far in advance should I order?
Typically 2–3 days for a standard custom cake. Weekends, Eid, Christmas and exam-results season book out earlier — a week or two ahead is safer. Rush orders are sometimes possible; ask and we will tell you honestly.
Do you deliver?
Yes, across Dubai & Northern Emirates. Delivery is charged by area and confirmed with your price. You are also welcome to collect.
Can I change the design?
Of course. Colours, message, flavour, size and toppings can all change — say so in the steps or in the WhatsApp chat. Have reference photos? Send them in the chat.
Do you cater for allergies?
Tell us before ordering. We can work around many requirements, but our kitchen handles nuts, dairy, eggs, gluten and soy, so we cannot promise a trace-free environment. For severe allergies we will say no rather than risk it.
Are eggless cakes available?
Yes, on most flavours. Pick "Eggless" in the dietary step.
How do I pay?
Once you confirm the price we take a deposit to secure the date, with the balance on collection or delivery. Payment details come with your quote.
Can I change or cancel my order?
Changes are usually fine up to 48 hours before your date. Cancellations inside 48 hours cannot be refunded — the ingredients are bought and the work has started.